Frequently asked questions

  • How long do I conduct my practice in a Bupa Dental Corporation (BDC) dental clinic?

BDC principal dentists continue operating their individual dental practice within the dental clinic on a five-year contract, with the intention to renew at the end of the contract. We take the time to understand your personal situation and focus on building long-term, mutually beneficial relationships.

  • What are the operating hours?

Operating hours don’t need to change. Any changes to your practice hours are your decision.

  • How do dental clinic staff get paid?

We engage the staff on BDC payroll and manage the payroll process for our dental clinics. We make sure that staff are paid accurately and records are kept appropriately, including pay slips, superannuation and tax office payments.

In short, you won’t need to worry about the time-consuming process of paying staff.

  • Can I choose the materials and suppliers I use?

Yes. You can choose the materials and suppliers you use in your clinic.

Additionally, with clinics’ best interests in mind, we’ve negotiated deals with reputable suppliers. You can access these suppliers through a convenient online portal, allowing you to purchase a comprehensive range of dental products at competitive prices.

  • How do I get paid?

Once clinics have partnered with us, they pay BDC for facilities and support services based on a percentage of revenue of the dental clinic at which you operate your practice. As you manage the clinic and conduct your individual practice with support from Dental Corporation, BDC operates the dental clinic’s bank account as your agent and remits the balance to you.

Our finance team takes care of calculating and processing that payment each month. The payment information is then sent to you for approval prior to processing the monthly payment to BDC and the amount remitted to you.

  • What dental services does our network of dental clinics offer?

The BDC network offers a comprehensive range of generalist and specialist dental services including restorative, general, cosmetic, orthodontic, periodontic, prosthodontic, maxillofacial and oral surgery.

  • What happens to my existing marketing and advertising initiatives?

Our marketing team provide a comprehensive range of marketing initiatives at both the dental clinic and group level. You will have access to expert marketers and advisors to provide as much or as little support as you would like.

  • What happens to my existing staff?

We value the great team you’ve put together! Your current staff will be offered employment for their roles in the dental clinic with BDC on terms and conditions that are no less favourable than pre-acquisition.

However, if you are looking to recruit new staff, keep in mind that the BDC recruitment team is a free internal resource. The team is comprised of specialists who can help you find the people you need.