This month Dental Corporation will launch a group-wide accreditation program, seeing the National Safety and Quality Health Service (NSQHS) Standard rolled out to its 190+ practices across Australia and New Zealand.
In this bold new initiative, the group-wide accreditation will see Dental Corporation be one of the first dental corporates and certainly the largest to facilitate accreditation, ensuring the best possible service is provided to their patients.
Dental Corporation Executives have been working with the Australian Dental Association (ADA) and Quality Innovation Performance (QIP) to determine the best process to facilitate a high-quality and guided approach for our practices to achieve accreditation.
Dr Stephen Clark, CEO QIP, says that QIP fully supports Dental Corporation’s decision to execute the national practice accreditation standards across the group.
“We have been working closely with Dental Corporation to ensure the standards are rolled out systematically and the accreditation criterion is accurately regulated,” Dr Clark said.
“I am confident in Dental Corporation’s ability to apply the standards to its practices and commend the company in its innovation of being the first corporate group to implement the NSQHS Standard,” Dr Clark continued.
Practice accreditation is achieved by submitting evidence covering best practice protocols such as workplace health and safety, infection control and patient records processes, which is independently assessed against the NSQHS Standards.
Gordon Towell, Dental Corporation Director – Strategy and Development, says that Dental Practice Accreditation is an important step in ensuring Dental Corporation’s practices stay on the forefront of patient care and are committed to safety in the practice.
“We have recognised the continued changes within the industry and we will implement the practice accreditation process supporting our practices to meet the NSQHS Standards.
“At present these Standards and the requirement for practices to achieve accreditation remain voluntary but we believe there is a very high likelihood that Australia will follow many other countries and move to compulsory accreditation in the foreseeable future,” Mr Towell said.
Five Dental Corporation practices have already completed Dental Practice Accreditation, acknowledging the weight that accreditation places on patient centricity, dental services and market position.
Bligh Park Dental in New South Wales now carries the distinction of being fully accredited, recently completing the accreditation process, leading the way for all Dental Corporation practices.
Bligh Park Dental Practice Manager, Anne Binns, said that the catalyst for accreditation was that Dr Roper and the team wanted to beat the compulsory switch to mandatory accreditation and be leaders in the provision of a high level of safety and quality care.
“Ultimately the accreditation benefits our patients. Having accreditation is an invaluable differentiator that consumers will view as being important criteria to base their decision of which practice to entrust their oral health,” Ms Binns said.
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About Australian Dental Practice Accreditation
In July 2012, the Australian Dental Association (ADA) adopted the National Safety and Quality Heath Service (NSQHS) Standards and began supporting participation by dental practices in a voluntary practice accreditation process. The ADA engaged Quality Innovation Performance (QIP) to implement and manage the Dental Practice Accreditation process. Practice accreditation is achieved by submitting evidence covering best practice protocols such as workplace health and safety, infection control and patient records processes, which is independently assessed against the NSQHS Standards.
About Dental Corporation
Dental Corporation is Australia and New Zealand’s largest dental group, comprising 190 clinics and over 560 dentists across both countries. Dental Corporation also has a controlling interest in Dental Corporation of Canada Inc which operates 25 practices in Canada.