Support for Your Practice
Dental Corporation offers a comprehensive range of support services to your practice. Our experienced team is here to provide consultative support as you request it and assist with the continued growth of your practice and streamlining of business operations. Our Corporate Centre team is always just a phone call away and your practice will have a dedicated Practice Consultant who will facilitate support for your practice.

Our support services include, but are not limited to:

 

Accounts Payable: Payment of Supplier Invoices

We make payment of all supplier invoices with a dedicated Accounts Payable Team. Your practice team no longer needs to reconcile lengthy lists of accounts payable invoices. The practice continues to order supplies and check delivery as normal with the Corporate Centre coordinating payment to all suppliers. The authorisation process by the practice is important to ensure that only valid expenses are paid and costed to the practice.

We offer a central supplier enquiry line for any supplier to call directly should they wish to follow up on any details relating to payment of an invoice.

Payroll: Payment of Staff

We manage the payroll process for our practices ensuring staff are paid accurately and appropriate records are kept including pay slips, superannuation and tax office payments. You no longer need to worry about the time consuming process of paying your staff.

Practice support staff are generally paid on a weekly basis with the exception of salaried staff that are paid monthly.  All pay is made directly into nominated bank accounts.

For staff paid on variable hours (wages), the practice enters the hours for each staff member into an online payroll system each week. The Practice Manager or nominated person is trained on the system and approves payment amounts, can run reports relating to pay and leave balances for their staff.

Payroll: Principal Dentist and Associate Dentist

Our Finance team takes care of calculating and processing the monthly payment to our Practice Principals as contracted and Associate Dentists each month. Payments are made on the 15th of the month or the nearest business day prior. Our Finance team calculates the fees owing based on collection reports provided by the practice and reconciles this with processed lab expenses to calculate the dentists’ pay. This information is then sent to each Practice Principal for approval prior to processing the monthly payment. This allows the Practice Principal to review the calculations for their own pay and associates pay before payment is made.

Finance: Practice Reporting

Our finance team prepares a monthly financial report showing the results for your practice and comparative analysis for you. The financial information is presented in an easy to understand format of figures and graphs allowing you to track the performance of your practice over time. The report details the financial results for the month and current year to date against your agreed budget that is set during the acquisition process. Once you have been trading with Dental Corporation for one year or more, the financial report also includes a comparison of current year results against your prior year results.

Operations: Practice Support

We have a dedicated team that is focused on the growth and development of our practices. The team has extensive experience in all areas of practice management and practice development. Every practice that joins Dental Corporation is given the opportunity to partner with a practice consultant who will offer creative and innovative ways to help grow the practice.

The operations team commences their relationship with the practice prior to settlement to ensure a smooth transition into Dental Corporation. Post Integration, all practices have the opportunity to attend and participate in a variety of strategic and development workshops that will support and assist the practice in implementing strategies to take them to the next level.

Human Resource Support

Dental Corporation has a central Human Resources team that you may call upon for advice in relation to employee entitlements, legislation, training, recruitment and performance management processes. Dental Corporation also assists with managing occupational health and safety and workers compensation for your practice.

The Human Resources team is able to assist with coordinating the recruitment of practice staff and will provide information about potential candidates that become known to the group for you to consider.

Marketing

Our Marketing team provides expert consultative support to our practices in the marketing of their practice and communication to their patients. We have developed various marketing programs, tools and templates for our practices to utilise including patient reactivation programs, new patient communication packs and website development.

You may choose to use many of these programs to help grow your practice. We are available to provide advice, customise and develop marketing materials and initiatives that are unique to your practice needs.

Information Technology

We have a dedicated team of IT experts who work with your practice in a consultative role, providing advice and assistance with your IT requirements. This includes, but is not limited to:

  • An annual IT review providing advice on minimum standards for effective IT in your practice.
  • Assistance in dealing with IT providers to ensure your practice is getting the products/services it requires and helping you understand the sometimes complicated IT products/services being provided.
  • Procurement of IT equipment and services from preferred suppliers.

Your practice has the option to keep your existing IT provider with whom you already have a relationship and we work closely with them. Our IT team is ready to provide you with sound and practical advice to deliver advantages to your practice through the use of IT.

Networking, Training and Development

We believe and invest in conferences, seminars and events to facilitate learning, networking and camaraderie across the group.

Our Practice Principal's conference is run annually providing a chance for our Practice Principals and their partners to network whilst participating in business seminars and various social activities.

A schedule of internal training programs for various staff is available as well as access to discounted external programs all of which contribute to your continued professional development.

Recognising the expertise we have within our group we have established a program whereby any of our Practice Principals or Associates may express an interest in visiting another practitioner in the group to see how they operate their practice and / or perform specific procedures. We then facilitate this knowledge sharing.

Graduate Placement Program

We have established a leading Graduate Placement Program in the dental profession, offering dental graduates the opportunity to join Dental Corporation and be mentored in practices throughout our group, gaining experience and working towards becoming an experienced and skilled Associate Dentist.

As a Practice Principal, you have the opportunity to mentor a graduate in your practice and benefit from their growth as they become an experienced associate dentist adding production to your practice.

As the next generation of Associate Dentists and eventually Practice Principals, graduates are guided through the Graduate Placement Program and develop a long term career opportunity within Dental Corporation.

Dental Corporation is committed to its Graduate Placement Program, creating positions for graduate and junior dentists (with up to one year of post graduate experience) within existing Dental Corporation practices across our group.

Supplier Purchasing System: Group Buying Power

The Purchase Portal is Dental Corporation’s online web-shop with all major suppliers of dental products under the one purchasing system. The Purchase Portal is a great tool to compare equivalent products from multiple suppliers to give you the opportunity to purchase at the best value.

Using the Purchase Portal provides:

  • Lower prices which have been negotiated with our suppliers due to our group buying power.
  • Time efficiency in ordering with a one stop shop purchasing solution. This removes the need to shop around multiple suppliers and specials magazines to find the best prices.
  • Freedom from large quantity orders to get the best price, you are not locked in to large orders to access the best prices. 
  • A snapshot of what type of products you are ordering, giving you a history of your purchasing.
  • The ability to have a standard order that you can amend whenever you normally order, whilst also keeping track of all your historical orders.

Dental Corporation has your practice’s best interest in mind and has negotiated deals with suppliers and formed partnerships with supply companies that will give us the best value pricing and best freight rates.